Terms and Conditions for the Purchase of Wristwatches from Timeless Malta 

Effective Date: 23/09/2024

These terms and conditions govern the purchase of wristwatches from Timeless Malta, in accordance with Maltese law. By purchasing a wristwatch from Timeless Malta, you agree to the following terms:

1. General Information

Timeless Malta, hereinafter referred to as “the Seller,” is the official agent and distributor of Mathey-Tissot watches in Malta. All sales are subject to these Terms and Conditions.

2. Product Information

All wristwatches are sold with an official guarantee of authenticity and are new, unless otherwise specified. Product descriptions, specifications, and prices are accurate at the time of publication. However, the Seller reserves the right to update or modify product information without prior notice.

3. Pricing and Payment

All prices are listed in Euro (€) and include VAT, in compliance with Maltese law. Payment methods accepted are [Revolut/PayPal/Bank Transfer]. Full payment is required at the time of purchase unless otherwise agreed. The Seller reserves the right to change prices at any time but will honour prices at the time of confirmed orders.

4. Promotional Discount

Any promotional discounts are valid for a limited time as specified by the Seller and may be withdrawn or modified without prior notice. The discount cannot be combined with any other offers, promotions, or discounts.

5. Order Confirmation

Once an order is placed, you will receive an order confirmation via email. The Seller reserves the right to cancel or refuse any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

6. Delivery and Shipping

  • The Seller provides delivery services within Malta and Gozo, with estimated delivery times depending if the item is in stock or needs to be ordered. Shipping outside of Malta may be available and subject to additional charges.
  • The Seller will not be held responsible for any delays caused by third-party delivery services.
  • Risk of loss or damage to the products passes to the buyer upon delivery.

7. Returns and Refunds

Under Maltese law, consumers have the right to withdraw from the purchase contract within 14 days of receiving the goods, provided that the product is in its original condition, unused, and in its original packaging. The return process is as follows:

  • The buyer must notify the Seller of their intention to return the product within 14 days of receiving it.
  • Products should be returned to the Seller’s address at the buyer’s cost, unless the return is due to a defect or incorrect product being sent.
  • Upon receipt and inspection of the returned product, the Seller will issue a refund, excluding delivery charges, within 14 days.

8. Warranty

Wristwatches come with a 24-month international warranty, starting from the date of purchase. This warranty covers any manufacturing defects in materials and workmanship under normal use. The warranty does not cover:

  • Damage due to accidents, misuse, or improper handling
  • Normal wear and tear, including scratches, fading, or loss of plating
  • Batteries, straps, and crystals (unless defective at the time of purchase) To initiate a warranty claim, please contact the Seller with proof of purchase.

9. Limitation of Liability

To the extent permitted by Maltese law, the Seller shall not be liable for any indirect, incidental, or consequential damages arising out of the use of or inability to use the product, including but not limited to loss of profits, damage to personal property, or any other losses incurred.

10. Data Protection and Privacy

The Seller complies with Maltese and EU GDPR laws concerning the protection of personal data. By making a purchase, you agree to the collection and use of your personal information solely for the purposes of fulfilling the order. Your data will not be shared with third parties, except for purposes necessary to complete your order (e.g., payment processors and delivery services).

11. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of Malta. Any disputes arising from the purchase of a Mathey-Tissot wristwatch shall be subject to the exclusive jurisdiction of the Maltese courts.

12. Amendments

The Seller reserves the right to amend these terms and conditions at any time without prior notice. Any changes will be effective upon posting on the website. It is the buyer’s responsibility to review these terms and conditions periodically.

13. Contact Information

For any inquiries, complaints, or assistance, please contact us at:
Timeless Malta
info.timelessmalta@gmail.com


By proceeding with your purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.